Comments on: Oral-B Triumph Professional Care 9400 Power Toothbrush

By: eileenfar

eileenfar — Wed, 09 Dec 2009 07:34:39 +0000

1. It comes packaged so securely as to be nearly impossible to open (and I should have stopped right there, given how the rest of this experience played out).

2. The brush binds up, cuts on and off briefly and unpredictably while brushing. And it does not shut off automatically at the end of the recommended 2-minute brushing period.

3. There’s no way at all to SEE how long you’ve been brushing without turning it OFF to look since you cannot remove it from your mouth while turned on. There’s a different Oral-B product with a separate timer (the Oral-B Triumph with SmartGuide Electric Toothbrush). But that timer cannot be purchased separately.

4. On both low and regular speed this brush shakes my head violently, enough to make me dizzy (I have to sit down to feel I am brushing safely… and can watch the clock that way, too, since the brush-based timer is of no use whatever).

5. After only 4 uses (two more than I thought I could stand) and a consultation with my dentist, it’s back in the original package and replaced with a Phillips Sonicare. More than dismal for a “$139.99″ toothbrush!

6. When I contacted Oral-B (now Crest, i.e., Procter and Gamble) they basically told me to go pound sand – actually what they suggested was since it didn’t seem to suit me I should just throw it away, which they based on the production # having been 2 years ago (as though that had any bearing on its newness).

In summation, Oral-B may be the recognized leader in toothBRUSHES and know all there is to know about brushes but they do not know the first thing about electronics. I paid for their learning curve. Never again. Too bad NO stars isn’t a rating option.
Rating: 1 / 5

By: Jae Min Lee

Jae Min Lee — Wed, 09 Dec 2009 05:03:32 +0000

I paid about 100 dollars for it. I am angry at this toothbrush now, because handle didn’t work at all after charging a battery at the beginning after then one month later handle itself ran without an operation until the battery was completely discharged. I couldn’t stop it. I also tried to remove the battery by the presented instruction. Anyway, I don’t want to buy this product any more, even though it is currently a good reputation.
Rating: 1 / 5

By: Alka

Alka — Wed, 09 Dec 2009 03:24:49 +0000

I have been usig it for 1 week it works wonderful but very expensive. I guess it is worth it, time will tell.
Rating: 3 / 5

By: Cinda R. Huntley

Cinda R. Huntley — Wed, 09 Dec 2009 01:20:02 +0000

I received my article promptly.

On the web site when I ordered the electric tooth brush if offered a $50 Amazon Gift Certificate with the purchase. I have not received any notification of the Gift Card.

Is that false advertisement?????

That makes me hesistate to purchase anything in the future. Rating: 4 / 5

By: James Moore

James Moore — Tue, 08 Dec 2009 23:20:11 +0000

very excellent design and operation which provides good results

in cleaning teeth. I am concerned about obtaining replacement brushes

for unit. Would reccomend this to everyone.
Rating: 1 / 5